Maintenance

Shea Center for Ears offers service, cleaning, in-office visits, annual hearing tests, and hearing aid programming at no charge to the patient for the life of the hearing aid(s) once they are purchased at our facility. The only time a patient is charged is if the aid needs to return to the manufacturer for repair and the aid happens to be out of warranty, in which case the manufacturer's fees would apply. After the manufacturer repairs the aid(s) they do return them with a warranty that covers their work.

Proper care and maintenance is essential to the life and function of your hearing instruments. A hearing aid is a big investment and is it imperative that you take the necessary steps to keeping it functioning properly. The audiologist will give you information on when to bring the instruments in for a professional cleaning but there are a few things that you can do at home to keep your hearing aid working its best all the time.

When you remove the hearing aids at night, the first thing you should do is carefully wipe them down with a dry soft cloth or tissue. Next, inspect the portion of the hearing aid that fits down into the ear canal. If you observe earwax accumulating at the end of the aid, you will need to remove this. Most manufacturers will provide you with a cleaning tool, which may be in the form of a brush, wire pick or combination of both. Carefully, remove the wax. Using the brush provided for you, carefully brush around and in the plastic tubing to clear out the wax. Finally, open the battery door and place the hearing aids in their case. Many hearing aids have an independent on/off switch. It is still advisable to open the battery door to allow air to enter the hearing aid and assist in reducing the effects of moisture that may accumulate when the aids are in the ear canal. It also helps prolong battery life.

Moisture can be very damaging to hearing instruments.
Hearing aids should be stored in the dry aid storage every night. The battery should be removed before placing the aid in a dry aid kit. Batteries should never be put in a dry aid kit - it will drain the battery's power.

If your hearing aid is not amplifying sounds:
*Is there wax in the hearing aid receiver blocking the sound from reaching your ear?
*Is the battery dead?
*Is the hearing aid turned on?

If you have inspected the hearing aid and the battery and the hearing aid is still dead, call the office to set up an appointment to have that checked. Your hearing aid should be a comfortable fit both physically and in volume. If at any time the fit of the instrument is uncomfortable, do not hesitate to contact the audiologist to set up an appointment for it to be checked.






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3265 W Sarazens Cl
Suite 102
Memphis, TN 38125
Ph: (901) 763-1234

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